Household Goods Donation Drop-Off Survey Thank you for bringing your donations to Household Goods. The volunteers you met and donors like you will make it possible to furnish homes, free of charge, for close to 3,000 families this year. Please share your feedback about your experience by taking a few minutes to answer the following questions. Your responses will remain anonymous.How satisfied were you with your donation drop-off experience?Very satisfiedSatisfiedNeutralDisatisfiedVery disatisfiedPlease rate the following aspects of your donation drop-off experience:ExcellentVery GoodGoodFairPoorDonation drop-off days/timesEase of finding the drop-off locationInteraction with volunteers helping youWait timeDid you review our Donation Guidelines prior to donating? Yes No What was the primary reason you did not review the Donation Guidelines prior to donating? Wasn't aware you had them Couldn't find them on the website Third Choice Other How easy were they to understand?ExcellentVery GoodGoodFairPoorDid you encounter any challenges during the drop-off process? Yes No Please specify:How likely are you to recommend Household Goods to others?Very likelyLikelyNeutralUnlikelyVery unlikelyDo you have any additional comments or anything you'd like us to share with our volunteers?How did you hear about Household Goods? Social media Website Google search Word of mouth Other Please specify: What motivated you to donate to Household Goods? Supporting the mission Cleaning out clutter Moving, downsizing Environmental benefits Other Please specify: Thank you for taking the time to participate in our survey. Your input is greatly appreciated. If you would like to be contacted about your experience please provide us with your information.Name First Last Email Phone
